Take a peek inside our operation to get a taste of what we do each and every day.
Our HQ in Didcot, Oxfordshire
In 2016, Henley Audio moved into a new, modern distribution hub in Oxfordshire, UK. The 20,000+ sq. ft. facility provides ample room for our in-house Customer Services, Marketing, Finance, Service and Warehouse Departments, as well as a purpose-designed Showroom and Demonstration facility.
Everyone who works for Henley Audio is geared to make sure our customers get the right product. But to ensure our trade customers get the best service possible, we also employ a dedicated team of Account Managers who cover our entire dealer network.
This experienced, knowledgeable team act as sales, technical and marketing support for the retailers they cover, and are the front-line for Henley Audio in the marketplace.
Our Customer Services team are the back-bone of the organisation, acting as a conduit to all other areas of the business. This small but passionate team deal with all manner of enquiries, ensuring our customers and suppliers get the service they require.
Our large, on-site warehouse stores all the products we sell. Our commitment to carrying ample stock means we are able to instil a confidence in our brands - so retailers can trust they will get what they need. Our skilled warehouse operatives are well-versed in sending everything from small individual parcels to large palletised shipments.
Our in-house marketing team are responsible for all of the advertising and press coverage our brands receive in the UK. Whether it’s print or online advertising, organising reviews and features, producing printed materials, maintaining our website or organising events and exhibitions; our experienced team can do it all.
After-sales support is just as important as trying to achieve the initial sell. That’s why we employ an experienced technical support team and operate an in-house Service Department, ensuring all our customers continue to get the help they need for the years to come.
